One of the great business lessons of the COVID-19 pandemic is the power of great customer interactions. Human vs bot became apparent. Dell computer championed the customer experience. […]
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Creatives can succeed best when they use permanent media rather than social platforms. Invest in making your own website popular rather than trying to win the viral lottery of social media, […]
B&M connection May 2021 Where should you place your important digital content? Hint: Not on social or Temporary media. In the old days, all information could be found bound in libraries and archives that categorized the information by subject and author. Newspapers were bound and stored in print or on micro type readers that only […]
B&M The Power of Outreach. Regardless of whether you are launching a new product, a new business or a new organizational initiative, you need a team around you to be successful. But what do you do in these times, if you or your craft make you a single practitioner or a solo-entrepreneur? Now, more than […]
Today’s Keith Spiro Communicast post in the Manchester Ink Link talks about a pedestrian crosswalk transformed by an artsy repeating image of cats. The stencil was created by the creative team at Orbit Group and David Hedy was my key contact to all the excitement.I remembered the old children’s song THE CAT CAME BACK that […]
Who defines breaking news? And what dictates what a newspaper prints to be important enough to present to the reader? Shouldn’t the community take hold of the narrative of what is important to community and what matters to us most? […]
Read More… from The Eyes of March: Blurring the Line between Digital & Print
Boston & Maine Connection: Celebrating Valentine’s Day All Month Long Valentine’s Day has become a day of exchanging positive greetings at every level including family and friends and grade school, children exchanging cards if they are physically in classrooms these days. The origin of Valentine’s Day was a Roman festival celebrating spring which has […]
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My three words for 2021. Guiding words rather than New Year Resolutions. My three words for 2021: Directness – Flexibility – Action Guiding words rather than New Year Resolutions. After a year filled with all kinds of surprises, I’ve learned to pace myself, accept that I can’t predict today, let alone anything in the future, […]
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Thank you, Notorious RBG. Ruth Bader Ginsburg, best known to young folks as Notorious RBG, has left an indelible mark on our country. She was a woman of valor, a woman of strength and compassion. Fierce in the face of injustice, she has been and her legacy will continue to be a role model for […]
Times of adversity stretch you. Topsham Public Library’s Executive Director Susan Preece and I explored the question, “How do you get a community together when you are not physically in the building?” […]
Read More… from The library as a conduit of connection for community.